Terms & Conditions

1 Acceptance of Terms

By accessing, registering on, or using the bdg89 platform (accessible at bdg89.net), you unconditionally accept and agree to be bound by these Terms & Conditions, together with bdg89's Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference. If you do not agree with any part of these terms, you must immediately cease using the platform.

These Terms & Conditions apply to all forms of use of the bdg89 platform — including but not limited to browsing the website, creating an account, making deposits or withdrawals, placing bets on sports events, playing casino games, participating in promotions, and contacting customer support. The terms govern all interactions between you and bdg89 regardless of the device or connection type used to access the platform.

These terms are written in English and the English version is the sole binding version. Any translation provided for convenience purposes is non-binding and may not be relied upon in the event of a dispute.

2 Eligibility & Age Restriction

To register and use bdg89, you must satisfy all of the following eligibility criteria at all times during your use of the platform:

• You must be at least 18 years of age. Underage gambling is strictly prohibited and constitutes a breach of these terms.
• You must be accessing the platform voluntarily as an individual acting on your own behalf, not as an agent or representative of any third party.
• You must not be subject to any self-exclusion agreement or voluntary exclusion order that would prohibit you from gambling online.
• You must not be a current employee, contractor, director, officer, or close family member of a bdg89 employee in a role related to platform operations, game development, or payment processing.
• You must have the legal capacity to enter into a binding agreement under applicable law.
• You must use the platform for personal, non-commercial recreational purposes only.

bdg89 does not knowingly permit access to minors. If bdg89 has reason to believe that an account is being used by or on behalf of a minor, it reserves the right to suspend that account pending age verification and to take all further action as may be appropriate.

3 Account Registration

To access real-money games, sports betting markets, and promotions on bdg89, you must create a single registered account. The following rules apply to account registration and ongoing account management:

3.1 One Account Per Person

Each player is permitted to hold exactly one registered account on bdg89. Opening or operating multiple accounts — whether under the same or different names, email addresses, phone numbers, or payment methods — is strictly prohibited and constitutes grounds for immediate suspension of all associated accounts and forfeiture of all balances held therein.

3.2 Accurate Information

You are required to provide accurate, truthful, and complete information at the time of registration and to keep that information up to date at all times. bdg89 reserves the right to request verification documents at any time and to suspend or close accounts where information is found to be inaccurate, misleading, or incomplete.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. Any activity conducted through your account — whether or not authorised by you — is your responsibility. If you suspect unauthorised access to your account, you must notify bdg89 support immediately at support@bdg89.net.

3.4 KYC Verification

Before withdrawals are processed, bdg89 requires identity verification in accordance with its KYC policy. Acceptable documents include a valid National Identity Card, passport, or other government-issued photo ID. Proof of payment method ownership may also be required. Failure to complete KYC verification within a reasonable timeframe following a verification request may result in withdrawal delays or account suspension.

4 Deposits & Withdrawals

bdg89 supports a range of local and international payment methods to ensure convenient, fast, and secure transactions for players across Bangladesh. The following terms govern all deposit and withdrawal activity on the platform.

4.1 Accepted Payment Methods

bdg89 currently accepts the following deposit and withdrawal methods:

• bKash — instant mobile money deposits and withdrawals
• Nagad — instant mobile money deposits and withdrawals
• Rocket (Dutch-Bangla Bank Mobile Banking) — deposits and withdrawals
• Upay — deposits and withdrawals
• USDT TRC-20 — cryptocurrency deposits and withdrawals
• Bitcoin (BTC) — cryptocurrency deposits and withdrawals

bdg89 reserves the right to add, modify, or remove payment methods at any time. Players will be notified of material changes to available payment methods via the platform.

4.2 Minimum Deposit

The minimum deposit amount via bKash, Nagad, Rocket, or Upay is ৳500. Minimum amounts for cryptocurrency deposits vary by currency and are displayed at the time of deposit. bdg89 does not charge platform-side fees on deposits. Any fees charged by the payment provider or network are outside bdg89's control.

4.3 Withdrawal Conditions

Withdrawal requests are subject to the following conditions:

• Completion of KYC identity verification before the first withdrawal is processed.
• Withdrawals must be made to the same payment method used for deposits where technically possible, as an anti-money-laundering measure.
• Any active bonus funds must be played through in accordance with the applicable wagering requirements before a withdrawal of bonus-derived winnings is permitted.
• bdg89 reserves the right to request additional documentation before processing any withdrawal, particularly for large amounts or where account activity appears unusual.
• Withdrawal processing times are target times and not guarantees — mobile money withdrawals are typically processed same-day during Bangladesh Standard Time (BST, UTC+6) business hours.

5 Bonuses & Promotions

bdg89 offers a range of bonuses and promotional offers to eligible registered players. All bonuses are subject to the specific terms and conditions of each individual promotion, which are published on the platform at the time the promotion is offered. The following general principles apply to all bonuses and promotions on bdg89.

5.1 Wagering Requirements

All bonus funds awarded by bdg89 are subject to wagering requirements before withdrawal is permitted. The specific wagering multiplier applicable to each bonus is stated in the promotion's individual terms. Players are responsible for reading and understanding the wagering requirements before accepting any bonus.

5.2 Bonus Eligibility

Bonuses are available to eligible registered players only. A player is not eligible for a welcome bonus if they have previously held a bdg89 account, regardless of whether the previous account was closed. Bonuses are non-transferable and have no cash value prior to completion of the applicable wagering requirements.

5.3 Bonus Abuse

bdg89 reserves the right to void any bonus and withhold any associated winnings in cases where it reasonably suspects bonus abuse, including but not limited to: opening multiple accounts to claim the same promotion, using arbitrage betting strategies to meet wagering requirements with minimal risk, or any other activity that bdg89 determines to be an abuse of its promotional terms.

6 Prohibited Conduct

The following conduct is strictly prohibited on the bdg89 platform. Engaging in any of the actions listed below will result in account suspension, permanent closure, and forfeiture of all funds, in addition to any further legal action that bdg89 may choose to pursue:

• Registering more than one account, or assisting any other person in opening a duplicate account.
• Providing false, inaccurate, or misleading information at registration or during KYC verification.
• Using the platform for any purpose that violates applicable law, including money laundering, fraud, or financing illegal activities.
• Exploiting any software bug, error, or vulnerability in the bdg89 platform or any integrated game to gain an unfair advantage.
• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with the platform in a non-human manner.
• Engaging in match-fixing, collusion with other players, or any other form of cheating in multiplayer game formats.
• Initiating a chargeback or payment reversal through your payment provider without first attempting to resolve the dispute through bdg89's support channels.
• Accessing the platform on behalf of a third party, or sharing or selling access to your bdg89 account.
• Engaging in any form of harassment, threatening behaviour, or abusive communication directed at bdg89 staff or other players.

bdg89 uses a combination of automated systems and manual review to detect prohibited conduct. Players found to be in breach of these prohibitions will be notified where practicable, but bdg89 reserves the right to act immediately where the severity of the breach warrants it.

7 Intellectual Property

All content on the bdg89 platform — including but not limited to the website design, logo, graphics, text, software, user interface elements, game content supplied by integrated providers, and all associated intellectual property rights — is owned by or licensed to bdg89. Nothing in these Terms & Conditions grants you any right, title, or interest in any content on the platform beyond the limited right to access and use the platform for personal, non-commercial purposes in accordance with these terms.

You must not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the bdg89 platform without the express prior written consent of bdg89. Unauthorised use of bdg89's intellectual property will be treated as a material breach of these terms and may give rise to civil and criminal liability.

Game content available on bdg89 is owned by the respective game providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — and is subject to those providers' own intellectual property rights. bdg89 operates these games under licence and does not claim ownership over provider content.

8 Limitation of Liability

To the maximum extent permitted by applicable law, bdg89 shall not be liable to you for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or interruption to business, even if bdg89 has been advised of the possibility of such damages.

8.1 Platform Availability

bdg89 takes reasonable steps to ensure the platform is available at all times, but does not guarantee uninterrupted access. The platform may be temporarily unavailable due to scheduled maintenance, technical issues, third-party network disruptions, or events outside bdg89's reasonable control. bdg89 shall not be liable for any losses arising from platform unavailability.

8.2 Game Outcomes

All casino games on bdg89 use certified random number generator (RNG) technology governed by the certifications of the respective game providers. bdg89 does not guarantee any particular outcome from any game, and the inherent randomness of game outcomes is not a basis for any claim against bdg89. All bets placed on the platform are made at your own risk.

8.3 Third-Party Services

bdg89 integrates third-party services including payment processors (bKash, Nagad, Rocket, Upay) and game providers (Pragmatic Play, Evolution Gaming, Spribe, etc.). bdg89 is not responsible for the acts, omissions, errors, or service interruptions of any third-party provider, and any disputes arising from third-party services must be directed to the relevant provider directly where they fall outside bdg89's control.

9 Responsible Gaming

bdg89 is committed to promoting responsible gambling practices. Gambling is intended to be an enjoyable form of entertainment — it should never be seen as a way to generate income, recover losses, or solve financial problems. Players who feel that gambling is negatively affecting their life, finances, or relationships are strongly encouraged to use the responsible gaming tools available on the platform and to seek professional support where appropriate.

9.1 Available Tools

The following responsible gaming tools are available to all registered bdg89 players aged 18 and above, accessible directly from account settings:

• Deposit limits — set daily, weekly, or monthly maximum deposit amounts.
• Session time reminders — receive notifications after a specified duration of continuous play.
• Loss limits — cap the total amount you can lose within a defined period.
• Cooling-off periods — take a temporary break from the platform for a defined number of days.
• Self-exclusion — permanently or long-term exclude yourself from the bdg89 platform.

9.2 Self-Exclusion

Players who wish to self-exclude may do so by contacting the bdg89 support team at support@bdg89.net or via the in-platform live chat. Self-exclusion requests are processed with immediate effect. bdg89 will take reasonable steps to ensure that self-excluded players cannot access the platform during the exclusion period, including blocking re-registration attempts.

Responsible gaming information, full details of available tools, and guidance on seeking help are provided on the bdg89 Responsible Gaming page. Players are encouraged to read this information thoroughly.

10 Amendments & Termination

bdg89 reserves the right to amend, modify, update, or replace these Terms & Conditions at any time and at its sole discretion. The date of the most recent revision is displayed at the top of this document. Where changes are considered material, bdg89 will provide notice via the platform or via email to registered players where this is reasonably practicable.

bdg89 reserves the right to suspend or permanently terminate any player account — with or without notice — where it determines, in its sole discretion, that the player has breached these Terms & Conditions, engaged in prohibited conduct, or poses a risk to the integrity, security, or reputation of the platform. In cases of account termination due to player breach, bdg89 reserves the right to forfeit any remaining balance in the account.

You may terminate your account at any time by contacting bdg89 support. Termination does not affect any rights or obligations that arose prior to the date of termination, including any outstanding withdrawal requests or pending KYC requirements.

10.1 Governing Language

These Terms & Conditions are written in English. English is the sole authoritative language of these terms. Any translation into another language is provided for convenience only and has no legal standing in the event of any inconsistency or dispute.

10.2 Severability

If any provision of these Terms & Conditions is found by a competent authority to be invalid, unlawful, or unenforceable, that provision shall be severed from the remaining terms, which shall continue in full force and effect to the greatest extent permitted by law.

10.3 Entire Agreement

These Terms & Conditions, together with the Privacy Policy and Responsible Gaming Policy published on the bdg89 platform, constitute the entire agreement between you and bdg89 with respect to your use of the platform and supersede all prior agreements, representations, or understandings, whether written or oral.

If you have any questions about these Terms & Conditions, please contact the bdg89 support team at support@bdg89.net or via the live chat feature available on the platform.